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This training and development programme is intended for sales people and sales managers who want to improve their efficiency and the success rate of their acquisition activities.
Only those companies can be truly successful which can win even those customers who have not originally intended to do business with them at all. The aim of the programme is therefore finding a new inspiration and motivation to win big and, before now, seemingly “impenetrable” businesses and finding a solution of boosting one’s sales success rate.
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This training and development programme is intended for those working in services and who are in direct customer contact, thus considerably influencing the trust and loyalty of customers.
The aim of the programme is to develop the communication skills of the employees in the front line, to make the customers feel that they are being taken care of by true professionals.
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This training and development programme is intended for employees in services who are in the front line of contact with customers. The programme can be adjusted for assistants and specialists who mainly provide services to their colleagues and dealing with an end customer is more of an exception for them.
Develop individual skills of the workers on the front line who support the trust and loyalty of customers.
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This training and development programme is intended for technicians and other workers who deal with claims, complaints and other critical situations with customers.
The aim of the programme is to develop the skills of the participants to professionally handle complaints, claims, functionality disorders and other critical situations from daily routine.
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This training and development programme is intended for key account managers, their superiors and all senior sales people who need to better develop and deepen relationships with their customers.
The aim of the programme is to get the participants familiar with the principles of building long-term relationships with customers and customer care. The participants get a more complex and strategic insight into the management of sales activities – and will know how to choose the right tactics when developing relationships with their customers.
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This training and development programme is intended for sales managers and supervisors who want to further develop and motivate their salesmen/sales reps to achieve their sales targets through coaching.
To develop individual skills and abilities to coach the salesmen while focusing on effective sales growth and achieving the sales targets. The ability to apply acquired knowledge in the daily professional practice of the supervisors and sales managers.
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This training and development programme is intended for key account managers – project managers who are responsible not only for the sales part of the customer relationships – but also for the supply quality.
The aim of this programme is to adopt skills for project management at the customer’s, with emphasis on optimizing the solution, project efficiency and future development of business opportunities.
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This training and development programme is intended for employees who provide customer services via telephone. The programme can be made to measure for assistants, operators of info line, Help desk, Call Centre, debt collection etc.
The aim of this programme is to develop and improve the professional standards of the participants in handling customer requests by telephone. Their practical initiation which would make the customers feel they are taken care of by true professionals.
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This training and development programme is intended for salesmen and sales representatives.
The aim of the programme is to develop and improve sales skills of the employees, with special emphasis on effective conduction of the sales call and sales close under the specific circumstances of the participants. The ability to apply the acquired knowledge on a daily basis to make the customers feel they are taken care of by true professionals.
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This training and development programme is intended for salesmen and sales representatives who have already passed Part I.
The aim of this programme is to deepen and broaden the sales skills of the sales people, especially accentuating the active steering of the sales pitch, depending on the specific type of customer, as well as solving more complicated situations based on the real life experience. The ability to apply the acquired knowledge on a daily basis to make the customers feel they are taken care of by true professionals.
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Education and development programme designed for sales reps who sell products and services through distribution channels.
The aim of the programme is to develop and improve sales skills of the sales reps, enhancing especially the increment in sales to the end customers through distribution channels. The ability to apply the acquired knowledge on a daily basis, to make the business partners feel that they are taken care of by true professionals.
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This training and development programme is intended for managers, sales reps and salesmen whose daily job embodies negotiations.
The aim of this programme is to develop the participants’ ability to negotiate professionally.
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This training and development programme is intended for sales reps and salesmen who want to improve the convincingness of their presentations.
The aim of this programme is to improve the presentation skills of the sales force with a special focus on the convincing content and on the formal side of the presentation, through use of scientifically based methods, in order to captivate and convince the customers.
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This training and development programme is intended for operators of Call Centres and other employees who actively search and approach potential and existing customers by telephone. This programme can be tailor made for specific Call Centres, sales reps, workers in sales support etc.
The aim of the programme is to further develop professional communication skills of the participants, with a special focus on active approaching of the selected target group, on de-veloping sales opportunity and improving the call success rate.
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This training and development programme is intended for sales reps who are often pressurized by time and deadlines and who need more space for dealing with customers and for their private lives.
The aim of the programme is to implement key time management principles and skills into the practice of the sales reps, which would enable them to achieve sales targets and goals and reduce their stress levels.
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This training and development programme is intended for sales reps and managers who represent the company at fairs and exhibitions.
The aim of the programme is to develop and improve individual skills of the participants which are necessary for effective presentation at exhibitions and fairs, to let the customers feel that they are taken care of by true professionals.
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This training and development programme is intended for all who do not want to leave their professional career to a chance; for all those who fully appreciate the crucial importance of their personal image for their further development.
The aim of this programme is to develop the individual self-presentation skills of the participants.
Here we provide you with the opportunity to recommend a colleague, acquaintance, friend or family member to DRILL as a potential candidate. Not only will you help this person find a new and interesting position, but you’ll also receive a bonus of €160.
Our company is growing fast and in light of our further expansion both within the Russia and abroad, we are looking for new colleagues for positions as foreign branch managers, group managers for individual market segments in Russia and abroad, personnel and business consultants and many other positions. You can find a full list of currently open positions here.
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