Selected References
Prominent provider of products and services in automation and
industry and construction process management
Project
- Complex development of communication, sales and managerial skills.
Description
- Based on a selection procedure within schemes co-funded from the EU funds, a
long-term complex project of developing the communication, sales and managerial
skills was implemented for the client. This project consisted of not only the
actual execution of the training and development scheme, but also of the
development of a long-term training strategy and a system of evaluating its
course. The training and development scheme performed and its elements covered
an entire range of communication, sales and managerial skills and encompassed
the development needs of all groups off employees and management of client’s
firm. Most educational activities were, furthermore, included in the curriculum
of the customer’s Corporate University.
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Prominent provider of IT, especially to telecommunications and
finance segments
Projects
- Implementation of Development Centres and analysis of development needs of
employees and management.
- Design and execution of a long-term and mid-term scheme of professional
development.
Description
- The projects included preparation and execution of Development Centres to
staff the positions of line management and to identify employees with
development potential. This was followed by a proposal and execution of a
long-term and mid-term scheme of professional development, especially in
communication and managerial skills. The Development Centres followed previous
projects (not described herein in detail) – managerial audit, audit of human
resource management and project of changing the company’s organization
structure (also conducted in cooperation with DRILL®). The aim was to ensure
staffing of the newly established positions of line and project managers from
internal resources. At the same time, the aim of the Development Centre was to
identify employees with managerial potential and to propose and realize a
development scheme for both of these groups, combining training, individual
coaching and practical managerial feed-back. Proposed training schemes covered
the entire range of communication and managerial skills, with a special emphasis
on motivation, delegation to employees and project management.
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Leading foreign enginery manufacturer
Projects
- Implementation of Development Centres to identify employees with development
potential
- Design and execution of a long-term scheme of developing the “soft”
skills.
Description
- The projects included the design and execution of Development Centres to
identify the employees with development potential; this was followed by a
proposal and execution of a long-term scheme of developing “soft” skills for
the middle and top management. This project followed previous cooperation
(analysis of organization efficiency in selected company departments and
individual coaching of selected top managers – not described herein in
detail yet also conducted in cooperation with DRILL®). The Development Centres
were intended to identify employees with managerial potential and to design
consecutive training scheme for them. Proposed training schemes covered the
basic range of communication and managerial skills, with emphasis on management
in a manufacturing company. Some employees with identified managerial potential
were – during the course of the training scheme and supported by its results
– promoted to managerial positions.
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Prominent international provider of telecommunication services
Project
- Design and execution of a training of advanced sales skills.
Description
- The project included the design and execution of a training scheme of
advanced sales skills for employees and managers of sales departments of the
client, focused on the selling to large corporate clients. The training scheme
emphasized the development of advanced sales skills in both acquisition and
development of long-term relationships with customers, with the goal to acquire
and intensify the techniques of planning, realizing and closing business
transactions and of effectively conducting sales negotiations.
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Prominent foreign company providing services in software
development
Project
- Design and execution of a coaching and training of specific skills for sales
managers, with a special focus on enhancing the efficiency of their managerial
and sales activities.
Description
- The project included a proposal and execution of a training and development
scheme of specific skills for sales managers, with emphasis on improving the
efficiency of their managerial and sales activities. The project consisted of
the stage of diagnostics and identification of development needs for selected
sales managers, followed by a coaching related to solving specific problems of
their managerial and sales practice. Final part of the project encompassed
trainings focused on personal efficiency, management of teams and motivation of
employees.
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Leading supplier of hardware for telecommunication networks
Project
- Design and execution of a training scheme of communication and sales skills
for sales and customer care employees.
Description
- The project included design and execution of a training scheme of
communication and sales skills for sales and customer care employees and
established the quality evaluation system of these employees with regards to
their remuneration. This project followed a mystery-shopping project also
executed by DRILL®, which had identified key areas to improve communication
with customers. Based on this analysis, the standards of communication and
customer care were prepared which were – in a series of trainings in mini
teams, followed by individual coaching – implemented and integrated into the
evaluation and remuneration scheme of respective employees.
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Leading European manufacturer of prefab components for the
construction industry
Project
- Complex project of developing the communication, sales and managerial
skills.
Description
- Based on a selection procedure within schemes co-funded from the EU funds, a
long-term complex project of developing the communication, sales and managerial
skills was implemented for the client. Conducted training schemes covered the
entire range of communication, sales and managerial skills, encompassing the
development needs of particular groups and levels of employees – top
management, middle management, sales representatives and clerical staff.
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Prominent Czech construction company
Project
- Complex project of developing communication, sales and managerial
skills.
Description
- Based on a selection procedure within schemes co-funded from the EU funds, a
long-term complex project of developing the communication, sales and managerial
skills was implemented for the client. This training scheme also included
specialized trainings for Construction Site Managers and Planning Engineers
named Managerial and teaching skills. Conducted training schemes covered the
entire range of communication, sales and managerial skills, encompassing the
development needs of all groups and levels of customer’s employees and
management.
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Prominent foreign manufacturer of plastic components for the
automotive industry
Projects
- Complex project of developing communication, sales and managerial
skills.
- Specialized training scheme for quality management in manufacturing and
project management with emphasis on automotive industry.
Description
- Based on a selection procedure within schemes co-funded from the EU funds, a
long-term complex project of developing the communication, sales and managerial
skills was implemented for the client. In addition, a specialized training
scheme for quality management in manufacturing and project management with
emphasis on automotive industry were designed. Conducted training schemes
covered the entire range of communication, sales and managerial skills,
encompassing the development needs of particular groups and levels of
customer’s employees and management. The training scheme for quality
management in manufacturing and project management was intended for managers and
specialists in manufacturing, quality and customer service.
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Prominent machinery manufacturer
Project
- Complex project of developing communication and managerial skills.
Description:
- Based on a selection procedure within schemes co-funded from the EU funds, a
project of developing the communication and managerial skills was implemented
for the client. This project followed the implementation of the corporate
competency model, including also the evaluation of required levels of individual
competencies and setting of individual development plans. Conducted training
schemes covered the whole basic range of communication and managerial skills.
Relevant schemes were aimed at middle and top corporate management.
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Leading provider of internet services
Project
- Design and execution of a training and development scheme of managerial
skills.
Description
- The project included the design and execution of a training and development
scheme of managerial skills following the implementation of an employee
evaluation system. The project followed previously conducted audit of human
resource management, setting and modification of the human resource management
processes and development of competency models. The project also included the
analysis of training and development needs and the design of training modules
with regards to the development plans of individual employees and managers.
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Prominent business active in transportation and storage of petroleum
products
Project
- Design and execution of a specific “Outplacement” training product.
Description
- The project encompassed design and execution of a specific training scheme
for the human resource department employees and for managers on providing the
outplacement to dismissed employees. The training scheme also included the
display of typology conducted by a psychologist and a presentation by personnel
consultant aimed at job search.
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One of leading European power supply services provider
Project
- Design and execution of a training scheme in communication skills.
Description
- This project included the design and execution of an individual training of
communication skills, emotional intelligence and assertiveness. Based on the
evaluation of the 360° feed-back evaluation and assessment of required
competencies of the manager, an individual development plan was designed,
emphasizing the communication skills training. The individual training also
included regular evaluation of achieved results, implementation of acquired
knowledge into practice and resulting recommendations to individuals.